30 things people ask.

No. Keep your existing number. We use carrier forwarding — your number rings as normal, and AI takes over only when you don't pick up (within 4 rings, configurable).

15-30 minutes. Pick an industry template, paste in your services and prices, connect Google Calendar, dial the carrier code. Done.

No. Everything runs in the cloud. You use it from a web browser. There's also a free iOS/Android app.

The setup wizard guides you step by step in plain English. If you'd rather we set everything up for you, our team will run onboarding with you on a video call — just get in touch.

Yes — migration from CloseTheCall, Smith.ai, AnswerConnect, or others is free. Email us your existing setup and we'll move it over.

Indistinguishable from a polite human in 90% of calls. Don't take our word for it — call our demo number listed at the top of the homepage.

It politely says "let me get the owner to call you back" and instantly texts you the question. Or routes to a human agent if you've connected one.

Yes — voice cloning is available on the Scale plan. Upload a 1-minute sample of your voice. Customers can't tell the difference.

English, Spanish, French, Polish, Urdu, German, Italian, Portuguese, Mandarin, Hindi — and more. Auto-detects per caller.

No. It's instructed to only state facts from your knowledge base. If asked something it doesn't know, it says so and offers to take a message.

Depends on jurisdiction. Some US states (e.g. California) and EU rules require disclosure. We provide a one-click "AI disclosure" toggle in Settings.

No. £0 setup on all plans. The price you see is the price you pay.

No. Monthly billing via Stripe, cancel anytime from your dashboard.

If you don't add a card, the AI simply stops answering. No surprise charges. Add a card to keep it running.

No — included minutes reset each month. PAYG top-up credits never expire.

Overage rates: £0.85/min on Starter, £0.75/min on Growth, £0.65/min on Scale. Set a soft cap (warning email) or hard cap (AI stops) in Settings → Limits.

SMS confirmations are included on all plans. Full SMS conversations (back-and-forth threads) are included on the Scale plan.

7-day money-back guarantee on the first month. After that, monthly is non-refundable but you can cancel anytime. Annual: pro-rata within 30 days.

Google Calendar, Outlook 365, Calendly natively. Square Appointments, Acuity, Setmore via Zapier.

CRM integrations are included on Growth and Scale plans. Natively supported: HubSpot, Salesforce, GoHighLevel, Pipedrive, Follow Up Boss. Anything else via Zapier (3,000+ apps).

Yes — keep your existing number with carrier forwarding. Or get a new number from us (UK 020/01-prefix or local mobile).

Yes — Stripe powers all subscription billing. On the Scale plan, you can also send Stripe-powered quotes & invoices to your own customers directly from the dashboard.

Yes — UK GDPR compliant. Data resides in UK/EU. Standard Contractual Clauses for any sub-processor outside the UK. DPA available for B2B customers.

Yes by default. You can disable recording per-call or globally in Settings → Compliance. Required for HIPAA mode.

The Scale plan supports HIPAA-mode AI training for dental, medical and veterinary practices: PHI redaction, configurable retention, BAA on request. Contact us for the specific setup.

UK / EU primary regions. AI inference may use US sub-processors (covered by Standard Contractual Clauses).

Yes. Use Dashboard → Customers → Erase, or email us. Right-to-erasure honoured within 30 days.

Settings → Knowledge Base → Services. Edit prices, save. AI uses the new prices on the next call. No retraining needed.

Yes — Dashboard → Calls. Every call has an audio recording and a searchable transcript.

Yes — team members are included on Growth and Scale. Settings → Team → Invite. Granular roles (admin / agent / read-only).

Reschedule or cancel from the dashboard in one click. The customer gets an automated SMS apology + rebooking link.